(127 Avis)
Even though we booked an automatic vehicle with Enterprise months in advance, upon arrival today in Caen, they inform us that they do not have any automatic vehicles left. They say that they emailed last night to inform of this, but who the heck is checking their email every few minutes while on vacation on the off chance that the rental car they reserved well in advance has been lost? Many accumulated points were used for this rental, so every last one better be re-credited to our account. A very disappointing experience, to say the least....